Return Policy
We appreciate your business and want to ensure you are 100% satisfied with your purchase. If you're not completely happy, we are here to help with our straightforward Return Policy.
You may return any items purchased from us within 30 days of the date you received your order. We will offer either a refund or an exchange based on your preference. However, please note that returned items must be in their original condition: unused, unwashed, and with all tags attached. Moreover, the items should be in their original packaging.
To initiate a return, kindly email us at [email protected], providing your order number, item details, and reason for return. We will respond promptly with instructions on how to proceed with your return.
Please remember that a receipt or proof of purchase is needed to complete your return. After we receive the returned item(s), we will carefully inspect them. If your return is approved, we will process the refund or exchange. You'll be notified by email when this has been done.
Your refund will be credited back to your original method of payment within a certain number of days, depending on your card issuer's policies.
Customers are responsible for return shipping costs unless the product arrived damaged or incorrect. Please note that original shipping fees are non-refundable and will be deducted from any refunds issued.
There are some exceptions to our return policy. Items marked as 'final sale', gift cards, intimate apparel, swimwear, and discounted items cannot be returned or exchanged.
If you received a damaged or defective item, please contact us immediately at [email protected] so we can resolve the issue as quickly as possible.
We reserve the right to refuse returns that do not meet our policy requirements. By purchasing from our store, customers agree to abide by these terms.
If you need more information about our Return Policy or if you have any queries, feel free to contact us at [email protected]. Our customer service team is always ready to support you.
